Shipping policy

Shipping Policy

Last Updated: July 18, 2026

Thank you for shopping with WOODORA. We are committed to delivering your handcrafted wooden home décor safely and on time.

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1. ORDER PROCESSING

• All orders are processed within 1–2 business days after confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During sales or peak seasons, processing times may be slightly longer.

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2. SHIPPING AREAS

WOODORA currently delivers across Pakistan.

At this time, we do not offer international shipping.

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3. DELIVERY TIME

Estimated delivery times are:

• Major Cities: 2–4 Business Days
• Other Cities & Remote Areas: 3–7 Business Days

Delivery times are estimates and may vary depending on your location and courier operations.

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4. SHIPPING CHARGES

Shipping charges are calculated during checkout.

From time to time, WOODORA may offer free shipping promotions on selected products or orders.

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5. CASH ON DELIVERY (COD)

We offer Cash on Delivery (COD) across Pakistan where available.

Please ensure someone is available to receive and pay for the order at the delivery address.

Repeated refusal of COD orders may result in future order restrictions.

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6. ORDER TRACKING

Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable).

You can use the tracking number to monitor your shipment until delivery.

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7. DELIVERY DELAYS

Although we strive to deliver every order on time, delays may occur due to:

• Weather conditions
• Public holidays
• Courier delays
• Natural disasters
• Government restrictions
• Unexpected operational issues

WOODORA is not responsible for delays caused by third-party courier services.

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8. INCORRECT SHIPPING INFORMATION

Please ensure your shipping address and contact information are correct before placing an order.

WOODORA is not responsible for delivery issues resulting from incorrect or incomplete customer information.

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9. DAMAGED OR LOST PARCELS

If your parcel arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery date.

Email:
sarimnaseer27@gmail.com

We will work with the courier partner to resolve the issue as quickly as possible.

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10. CONTACT US

If you have any questions regarding shipping, please contact us:

WOODORA

Email:
sarimnaseer27@gmail.com

Website:
https://woodora.org

Thank you for choosing WOODORA.